Official UAE Distributor & Representative
A new standard in ergonomic
workplace seating
Through a strategic agency partnership, FiN UAE has officially become a trusted distributor and representative of Bestuhl — a leading South Korean brand renowned for its cutting-edge, ergonomically advanced office seating and space-maximizing furniture systems. By securing this agency, FiN UAE significantly strengthens its commercial furniture portfolio in the region, offering clients direct access to Bestuhl's award-winning designs that seamlessly blend minimalist aesthetics with user comfort.
This collaboration empowers corporate clients, interior designers, and project managers across the UAE to elevate modern, open-plan workspaces with premium, internationally certified task chairs and flexible collaborative furniture designed for the future of work.
Bestuhl is built in accordance with all manner of global standards and tests — Greenguard, BIFMA, EN 1335, among many others. Bestuhl is globally competitive and ranks with the world's best, delivering dynamic, unsurpassed quality products.
Bestuhl Collection
Bestuhl Products
Ergonomically engineered office seating from Bestuhl, combining South Korean design precision with internationally certified comfort. Explore the range below.
After-Sales Support
Warranty & After-Sales
Support Policy
As the exclusive dealer of BESTUHL products, FiN is committed to delivering premium products backed by reliable, responsive after-sales service — ensuring long-term customer satisfaction through professional support, transparent warranty coverage, and efficient service handling.
Transparent Coverage
Clear warranty terms covering manufacturing defects and material faults under normal usage conditions.
Responsive Support
A dedicated team handling concerns professionally and efficiently, with prompt, dependable communication.
Professional Handling
Proper root-cause analysis on every claim to provide the most effective corrective solution.
What we kindly ask from you
- Review and understand the applicable warranty terms and coverage period before submitting a claim.
- Retain proof of purchase and relevant order details.
- Provide accurate, detailed information about the issue or defect encountered.
- Cooperate with FiN's support team during inspection and evaluation.
Information to include
- Order or invoice date.
- Product name and quantity.
- Description of the issue or defective component.
- Quantity affected.
- Photos or supporting documents where applicable.
Incomplete information may delay the evaluation and replacement process.
What's covered
Warranty applies from the date of delivery, based on normal installation and standard usage conditions.
- Manufacturing defects
- Material faults under normal usage
What's not covered
The warranty does not cover defects, damages, or failures resulting from:
- Normal wear and tear
- Damage during transportation by third-party carriers
- Improper installation or assembly
- Misuse, abuse, negligence, or accidents
- Use in unsuitable environmental conditions
- Unauthorized modifications, alterations, or repairs by parties not approved by FiN
Claims & replacement window
Report any missing parts or visible defects within 3 Days of delivery to qualify for replacement at no additional charge. Later claims may not be accepted due to limits on verifying storage and handling after delivery. Replacement applies only to confirmed defective components — not the entire batch or order quantity.
Three simple steps
Attach evidence
Add all relevant supporting information and images.
Submit by email
Send the documents to FiN Customer Support and we'll respond promptly.
Exceptional products deserve exceptional service.
Our team is ready with responsive communication, professional technical support, and dependable after-sales care.
info@FiNuae.comWarranty & After-Sales
Customer Complaint Form
Please complete the form below with as much detail as possible. Accurate information helps our team verify the issue quickly and process your replacement without delay. Fields marked * are required.
Resources
Download the Bestuhl Catalogue
Explore the complete Bestuhl range — ergonomic task chairs, executive seating, and collaborative furniture systems — with full specifications, FiNishes, and certifications in one document.
Download Catalogue